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Article #162: American Success Story: Office Max

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A very popular resource for purchasing designed for use in American retailing to
office supplies such as computers, provide real-time, integrated information
furniture, hardware and software in throughout their organization. Also
addition to copy and print services and during 2000, OfficeMax combined eCommerce
much, much more is a store you've business, catalog operations and its
undoubtedly heard of called OfficeMax. commercial sales groups into what they
OfficeMax came onto the retail scene in now call their / Direct Business Unit.
1988 and has since grown from a single OfficeMax also gives back to the
outlet to one largest office products communities that helped them achieve
superstore chains in the country. their success. In 2000, The OfficeMax
OfficeMax actually materialized into the Charitable Foundation was established to
largest American office products donate more than $300,000 for worthwhile
superstore in operation in terms of the causes. One foundation the company
number of stores they opened and their sponsored was a National Kids N Need
vast geographical coverage. In January Resource Center Cleveland, Ohio which was
1997, OfficeMax set a national record by the first of its kind.
exceeding $3 billion in sales making them Through its partnerships with companies
the fourth company in United States like Hewlett Packard and introductions of
history ever to achieve that amount of its FurnitureMax, CopyMax and TechMax
success in less than nine years. ventures, OfficeMax provides the public
It all began on April 1, 1988 in with complete, state-of-the-art services
Cleveland, Ohio when OfficeMax was through all of its associations with a
founded by Michael Feuer, its Chairman supply chain network and high-tech
and Chief Executive Officer, along with computer system. Presently, you can find
seven other of the company's associates. an OfficeMax store just about anywhere
The first store opened its doors to the you travel in the United States. They
public in Cleveland on July 5th of the have over 900 convenient locations
same year and by the end of that year, throughout America which include
there were a total of three stores in the operations in Puerto Rico and the Virgin
suburban Cleveland area. Islands. In 1996, they opened their first
The year 2000 was huge for OfficeMax international store in Mexico and by the
because during that time, the company year 2000, a total of 27 OfficeMax
implemented their Enterprise Resource (OfficeMax de Mexico) stores were open
Planning software which is the largest for business there.
program of this type. The software was






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