| There never seems to be a shortage of merchant | | | | fee by getting them on-line. |
| services, or credit card processing, reps that are | | | | 3. GET A RATE REVIEW: If you were fortunate |
| coming through your door promising to save you some | | | | enough to get in touch with your rep and get their |
| money. It's quite easy for the skilled (and shall we say, | | | | "spin" on all the charges on your statement, you still |
| less than ethical) credit card rep to manipulate the | | | | want to check them out. Keep in mind that most reps |
| numbers and present, what appears to be, a "better | | | | are paid monthly residuals based on all the profits |
| deal". So, what can you do to know for sure how to | | | | generated from your account. If you're paying a |
| really save money on your fees? | | | | statement fee, annual fee, membership fee or any |
| There's a lot that goes into the pricing of a merchant | | | | other miscellaneous fees, they may tell you something |
| services agreement. Your rates typically depend on | | | | like "everybody charges those"....don't buy it. They're |
| the kind of business you have, your average monthly | | | | earning a couple bucks on them monthly and will likely |
| volume, average ticket and how you transact business. | | | | be reluctant to have them removed. So, call the |
| What I want to present to you here is 5 Tips that you | | | | companies Customer Care center and tell them you |
| can do right now, maybe without even considering | | | | want a full Rate Review. While you have them on the |
| changing processors, to save on your bottom line. So, | | | | phone, verify all that the rep told you and make sure |
| without further rambling, here's some ideas for you: | | | | you keep good notes for your conversation. |
| | | | 4. SHOP YOUR RATES: Look, there's no shortage of |
| 1. GET EDUCATED: Now, I'm not insinuating that you | | | | credit card processing reps out there. Heck, you're |
| aren't an educated person by any stretch of the | | | | probably getting several stopping in or calling you |
| imagination. You wouldn't likely have tackled the | | | | weekly. Take one or two of them up on their offer to |
| monumental task of being in business for yourself if | | | | give you a quote, especially if you've been with the |
| you weren't intelligent. But, let's face it, there are so | | | | same provider for some time. BUT, only do this after |
| many aspects of running a business, that you can't | | | | you have taken the time to more thoroughly educate |
| possibly be an expert in all areas. Credit card | | | | yourself so you will be better able to determine a real |
| processing is one of those cost centers that are | | | | offer and a less than realistic offer. |
| necessary if you want to appeal to the masses with | | | | 5. CAPTURE MORE PINNED BASED DEBITS: This |
| your goods and services. In my years of experience in | | | | can add up to immediate savings for you, if you |
| the field, I've seen relatively few merchants that truly | | | | already have a pin pad. Most merchants, and their |
| understand how this industry works. So, simply, all I'm | | | | employees, when presented with plastic to pay for a |
| saying here is you need to dedicate some of your | | | | purchase, ask "credit or debit?". The majority of |
| time to find out more so you will become more | | | | customers, when given the choice, will simply chose |
| comfortable with what you are paying and why. The | | | | credit because it's less hassle to sign than it is to |
| websites for both Visa and MasterCard offer a | | | | remember and key in that massive four digit pin |
| wealth of knowledge that would be very helpful in your | | | | number that takes all but a nano second to do. But to |
| educational process. In addition, you could just head on | | | | you, the merchant, the cost difference can add up |
| over to my website and see what you can pick up | | | | quickly. A $50 sale rung up as a credit card will |
| there. You'll find that it's NOT A SITE SOLICITING | | | | typically cost you, let's say $1.10. That same card, run |
| YOUR PROCESSING BUSINESS.The knowledge you | | | | as a swiped debit card would run about $.67 (that is is |
| gain from any of these sites will be time well spent. | | | | you're set up properly to capitalize on this structure). |
| 2. ASK QUESTIONS: This is one of the simplest things | | | | And, last, but not least, that same transaction run as a |
| that you can do for yourself. Take a look at your | | | | pinned debit card, could cost you in the neighborhood |
| statement, thoroughly. and then, get on the phone with | | | | of $.50 or so. If you have a pin pad, do this: look at the |
| your rep (that is if you're able to even find him/her) and | | | | customers card when they hand it to you. If it is a debit |
| have them explain every single charge. I've seen | | | | card, it will say "debit", "check card" or "money card" |
| merchants that are paying monthly for some sort of | | | | on it. Once you are sure that it is a debit card, say to |
| supplies program that they never use. They've been | | | | the customer, "I'm going to need you to enter your pin |
| buying from the local office supplies store and have | | | | number here in a second", pause briefly (for any |
| needlessly been paying these fees. Many processors | | | | objections) and then process accordingly. Many of my |
| now charge a monthly fee for sending you a paper | | | | merchants have even gone to the extent of telling |
| statement when you could access them on-line for | | | | their customers, when and if they raise objections, of |
| free. I know you've got a computer because, | | | | the cost differences and then, the customers are |
| otherwise, you wouldn't be reading this article. If you're | | | | happy to oblige. |
| comfortable with downloading, or at least viewing them | | | | Well, that's it for now. I hope that these tips will be of |
| monthly, on the internet, opt out of the paper fee. You | | | | some help to you. As always, I thank you for taking |
| might also check your Discover and AMEX | | | | the time to read and wish you great business success |
| statements too as they both charge for a paper | | | | in 2010 and beyond. |
| statement and with them too, you can eliminate that | | | | |