Preparing Your Cleaning Business for a Disaster

>equipment (both cleaning and office equipment) is
You spend years building up a successful cleaningcovered. Most insurance companies offer Inland
business. And, unfortunately, in just a matter of minutesMarine insurance. This will cover any equipment you
it can be wiped out by a disaster - fires, floods,don't store on your property.
tornadoes, hurricanes, and chemical spills are just aKeep in mind you will also be replacing more than just
few of the things that can wipe out your business in acleaning equipment, but also office equipment and
matter of minutes. How you prepare ahead of timesupplies. It may be necessary to rent items temporarily
can determine if your business succeeds or fails afteruntil you have the insurance check. So it's also
a disaster happens. Bad things can happen to yourimportant to have enough money on hand to rent the
business -- fires, floods, tornadoes and hurricanes, arenecessary equipment.
just a few of the many disasters that can wipe outSome of the things you might be renting include:
your cleaning business in just a matter of minutes. You- office space
have spent years building up a successful cleaning- office furniture
business; don't let failure to plan for the worst ruin it.- computers and printers
Although no one wants to think about it, planning ahead- phones and accessories
can keep your business from going under after a- cleaning equipment (buffers, vacuums, mop buckets,
tragic event. Many businesses never recover frometc.)
misfortune: the Small Business Administration (SBA)Your policy should include some type of business
reported that in 2006 up to 25 percent of businessesinterruption insurance - think of the possible situations
did not reopen after a natural disaster.and then decide if you need one or more months of
Proper planning can also get your business up andcoverage.
running faster or keep your business going when5. Prepare an action plan so if a disaster does happen
others in your area are still trying to get back on theiryou don't panic. Who will call your cleaning customers
feet. The Red Cross and FEMA encourage allto let them know you are running behind schedule? If a
businesses to create a disaster plan. Even if you don'tnatural disaster hits a large area your customers will
have time to sit down and write out a full-blown planalso be scrambling to get on their feet. However, if
for your cleaning business, begin developing your planyour business experiences a fire or other incident that
by starting with the following:only affects you, it is important to keep the lines of
1. Create a list of phone numbers of your keycommunication open with your customers. If you can't
employees and customers and keep it with you. Alsoget up and running in a hurry, they may have to find
provide a copy of that list to key staff members.another cleaning company to take care of their
2. Back up your computer data often and keep anbuildings.
updated record of that information off-site. If you keep6. Make note of where you can quickly get
paper records, be sure to make copies of importantreplacement supplies and equipment. Is there a janitorial
documents and store those in another building.supplies distributor in your community that will have
3. Make a comprehensive list of your equipment,what you need to get up and running? Also, make
including the price, date purchased, model number, andnote of office supply stores in your area so you can
serial number. Keep this updated as you buy newreplace your office equipment.
equipment and keep a copy of this off-site. It's also a7. Another necessity is having an emergency fund so
good idea to photograph or videotape your office,you can quickly replace equipment before you get
equipment, and supplies so you have a visual recordyour insurance check. Think of saving 3-6 months of
for insurance and replacement purposes.business income.
4. Consult with your insurance agent and make sureYou've no doubt spent years building up a successful
you have enough coverage. Remember, most policiescleaning business. Don't let it be destroyed in just a
do not cover flood or earthquake damage. Yourfew minutes by an unforeseen disaster. Taking the
insurance needs to cover more than just your building.time to prepare now before something happens can
Insurance has to also cover the replacement cost ofassure that your cleaning business can keep going
your supplies and equipment. Make sure yourafter a tragedy.