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Make Your Protege an Organizational Disciple

Each year organizations around the world protégé is not likely to change the
spend billions of Dollars, Euros, and behavior of the mentor until they change
Yen, to train new employees. their own behavior. Glenn (2003) quotes
Unfortunately, organizations lose Mahatma Gandhi, "Be the change you wish
billions when they lose those people on to see in the world" (pg. 110).Leader
whom they spent all that training time Communication/Leadership and
and money. There are well-documented CommunicationRichmond and McCroskey
reasons for this phenomenon and chief (2001), address organizational climate as
among them is lack of loyalty - it relates to leadership. They state that
organization to employee and employee to organizations exist somewhere, as part of
organization. There is no longer a larger community and leaders cannot
employment security - employment for ignore external conditions as external
life.A 1997 figure on training costs for conditions do influence events inside the
U. S. companies was in excess of 58 office walls. Organizations assume
billion dollars. In September 2004, Chief aspects of local culture and local values
Learning Officer e-zine reported U.S. as most employees come from within that
companies spend an average of $2,000.00 community. Leadership communication
per year per employee for training. The within any organizational environment
U. S. Department of Labor put employment must be acceptable to be accepted.People
for September 2005 at slightly over 150 in organizations communicate with the
million workers. At $2,000.00 per purpose of influencing others. Leadership
employee per year, training costs U. S. communication in the mentoring/discipling
business $300 billion a year, almost a process is critical to successful growth
six-fold increase in eight years.Training of a protégé and the entire workforce.
in most organizations is an abstract Several myths of communication have to be
figure and accounting for training broken for any mentor-protégé
expenses usually becomes lumped into relationship success.- Meanings of words
other expenses. Organizations recognize are in people not in the words. Adapt
the need for training, allocate training words to the experiences of the
money, and expense it. Training is an protégé.- Communication is not verbal
expense not an investment. However, the only. Protégés react to how leaders
cycle of training for training sake is a state something not necessarily what.
trend reversing. Executives want to Understand non-verbal cues.- Telling is
margin their spending on training with a not communication. Telling is passive
training strategy to link individual communication and becomes active when the
capabilities with the organizations telling receives an
business strategy.Most companies that acknowledgement.- Communication does not
send employees to training or provide solve problems. Peter Senge (1990) tells
tuition assistance for college degrees us that today's problems exist resulting
require some pay back in time - one month from yesterday's
per college credit hour for example. This solutions.- Communication, itself, is
does assure that training dollars spent neither good nor bad. Communication is a
stay in the company for a known period. tool.- More communication is not better.
However, after that period a worker is no Better communication is better - quality
longer obliged to the organization and not quantity.- Communication does not
can sell talents to the highest break down, "One cannot not communicate"
bidder.Organizations often label training (Richmond and McCroskey 2001, pg.
as training; however, the idea stated 19).- People have natural ability;
above to link individual capabilities however, communication ability is
into the business strategy suggests learned.From the above points, one can
something more far reaching - mentoring. begin to observe leader/mentors need to
Spending billions of dollars on training have a communication style that fits into
does not necessarily make a worker a protégés' situation and their
better employee. Yet, linking mentoring experiences. Growth of a person in an
and training, leaders become acutely organization to fully buying into a
aware of worker skill development.Beyond vision and organizational value system
Training and MentoringThis begins the comes from inclusion with the leader
discussion on creating workers who are mentor in decision-making processes.
elevated beyond just an employee. The Jablin and Putnam (2001), suggest
next level beyond training and mentoring, participative communication. With highly
seen by most as a Judeo/Christian participative communication between
concept, is discipling. Most agree that leader and workers/protégés, high
discipling is a spiritual engagement. levels of problem-solving communication
However, does discipling have a place in results.One can argue that Herman Cane,
secular organizations?Initially, defining as former CEO of Godfather's Pizza, was a
disciple in secular terms is easy. A mentor to an entire organization. When he
disciple is someone who is a believer of took over Godfather's Pizza it was in
or in organizational vision and values. A trouble, had lost its focus trying to
disciple helps spread the vision and keep pace with other national and
values as root doctrines of the regional pizza restaurants. Cane (2005)
organization. Webster's dictionary (1913) speaking at Regent University Executive
defines disciple as, "One who receives Leadership Series spoke of his experience
instruction from another; a scholar; a as CEO of a comeback company. First, he
learner; especially, a follower who has had to learn why Godfather's Pizza was so
learned to believe in the truth of the successful at its opening and how it
doctrine of his teacher; an adherent in became unprofitable as it grew. Second,
doctrine; as, the disciples of Plato; the he learned the organization lost its
disciples of our Savior."That definition original vision and values. Third, Cane
suggests more than mentoring. One facet related making an unpopular decision to
of a disciple is one who, when taught, eliminate multiple pizzas from its menu
accepts the teaching and buys into the returning to Godfather's roots.Cane
vision. Upon buy in, the new disciple (2005) gave his formula for making an
desires to share the learning and supreme organization profitable again; using
commitment to the vision. Charlie Ragus, R.O.I. Cane was specific that R.O.I. is
founder of AdvoCare International, built not return on Investment. For Cane,
a distributorship by having quality R.O.I. is, "Remove barriers to Success.
products, backed by science and medicine, Obtain the right results by asking the
with a simple approach to teaching right questions. Inspire (motivate)."
duplicated repeatedly, making AdvoCare This worked for the entire organization;
disciples.Mentoring and discipling are however, it could not have worked if Cane
like connecting the dots. A mentor shows had not mentored senior managers who, as
the protégé a picture; however, the his disciples, took Cane's message
picture is just a bunch of numbered dots. throughout the
The mentor can explain the picture and organization.DiscussionLeaders in
the protégé my sense the completed academics, religion, and business,
picture from looking at the pattern of offered a consensus that mentoring is
dots. A mentor transfers knowledge of a guiding from the side. One discussion
vision in describing the pattern or dots. with a university enrollment director
Discipling occurs when the protégé resulted with a mentor role of "making
begins to connect the dots. As the suggestions, positioning potential
picture becomes clearer, the mentor and outcomes, encouraging critical thinking,
protégé relationship expands to one of while not disrupting a constructivist
greater understanding. When the dots are process."Successful mentoring is allowing
all connected and the protégé sees the light to reach the ground, allowing
complete picture, transformation is growth to a germinating protégé. A
underway.Consider another example, business leader suggested protégés must
Champoux (2006), describes a process of feel in charge of the moment. In other
organizational socialization that fits words, the employee needs to own their
this position well. He begins by stating successes and learn from their mistakes
the new employee goes through a process without blame. Senge (1990) agrees that
of unfreezing, to leave behind parts of learning organizations must mentor from a
an old self-image. After accepting the position that does not assign
unfreezing, the worker goes through blame.Defining discipleship in business
change. This change is mentored episodes and academics resulted in mixed concepts.
of behavioral role development. When this It became clear that in secular settings,
learning process concludes, the worker disciple, discipling, and discipleship
refreezes the new image. This new image fall in a religious realm. One person
includes expected behaviors and norms of feared discipling in business thinking it
the organization. What the unfreezing, was too much like cultism. Another came
changing, and refreezing describe is close to secular discipleship
metamorphosis. Metamorphosis may be understanding relating a close-knit team
abrupt or occur over time. Discipling with shared goals and objectives coming
metamorphosis is a process taking time.A from a greater and wiser source than any
mentor with discipling as a goal, by the of the participants. This is a view of
above examples has personal vision, synergy, the whole being greater than the
ability to see potential in another. sum of its parts.A web seminar held
However, this means a personal commitment October 18, 2005 at Bellevue University,
of time to intercede in another's Bellevue Nebraska helped clarify
professional growth. Both mentor and mentoring and discipling. Doctor Ike
protégé are encouraged to enter the Shibley of Penn State Berks College
relationship voluntarily or risk presented a seminar on faculty growth and
burdening each other.It is important for development. What he shared because of
mentors and protégés to recognize how mentoring has application to discipling.
discipling occurs. O'Hair, et al (1998) He said, "Mentees often report more
offers these stages. The first stage is career satisfaction, improved
initiation, the protégé recognizes and professional identity, reduced job
appreciates the talents, and expertise stress, and greater acceptance within the
the mentor brings to the relationship. organization. The organization gets more
Second, the protégé and mentor begin a productive (personnel), decreased
process of interpersonal bonding. In this turnover, and more committed
deepening relationship, they begin (personnel)."Conclusion
sharing vision, values, and connecting RecommendationExtensive research data
personal goals and organizational goals. exists on mentoring, and extensive
At some point the third stage occurs, research data exists on discipling.
separation. The protégé or the However, limited data on organizational
discipling mentor experiences a drifting discipling is inconclusive in
apart. One or the other receives a non-religious business. Mentoring occurs
promotion, become physically separated, in business and religious organizations
or the protégé is more independent. The and there is agreement that mentoring is
final, fourth stage is redefinition. Some the same in both. However, understanding
event in the organizational life of the discipleship in secular organizations is
protégé brings her/him back to the difficult. The conclusion from this
former mentor. They re-establish their research is secular discipling exists
relationship on different terms, not as when a mentor and protégé enter their
mentor and protégé.Therefore, leaders relationship voluntarily and over time
who disciple rather than mentor often the mentor transfers knowledge then
behave like a parent. They correct a vision and values to the protégé.Herman
discrepancy, offering direction and Cane may be an example of an
suggestion, and praising a success - organizational mentor who also possesses
leaders who disciple do so with inspirational charisma needed to overhaul
unconditional love.Love is a word avoided a faltering organization. Leaders who
in most organizational settings. Love want success must recognize synergy comes
takes on some kind of physical from within the organization. Leaders, as
characteristic of sexual love; however, mentors, need to inspire the work force
unconditional love is not physical, it is by removing barriers to success and ask
self-sacrificing. Winston (2002) uses the the right questions (of the organization
Greek word agapao. He makes the and individuals) to obtain the best
distinction by defining agapao as "... to results.ReferencesAdvoCare International
love in a social or moral sense, (2005). Policy, procedures, and the
embracing the judgment and the deliberate compensation plan. Carrolton, TX.
assent of the will as a matter of Retrieved October 23, 2005 from
principle, duty, and propriety" (pg. (February 3, 2004). Budgets set to soar
5).Winston (2002) does not end on love. as coaching gains popularity. Personnel
He continues that leaders must respect Today. Retrieved October 17, 2005 from
all superiors, because someone is C. R. (2002). Managers as Mentors:
watching over them, and especially peers Building Partnerships for Learning (2nd
and subordinates. Leaders need humility Ed.). San Francisco, CA: Berrett=Koehler
to make disciples of others. Again Publishers, Inc.Cane, H. (2005, September
Winston, "Humble leaders place the goals 15). Dynamics of Leadership. Lecture
of the organization above their own presented for the Regent University
goals" (pg. 25). Leaders need to Executive Leadership Series. Regent
understand that people hurt, suffer University, Virginia Beach, VA.Champoux,
loses, need rest from their toils and J. E. (2006). Organizational Behavior:
Winston cites Augsburger (1982) who tells Integrating individuals, Groups and
leaders to mourn (Greek penteo act or organizations (3rd Ed.). Mason, OH:
feeling of mourning having deep concern Thomson South-Western.Glenn, J. L.
(pg. 29)) for their employees, to care (2003). Mentor Me: A guide to being your
for them, the organization, and even own best advocate in the workplace.
competitors.Mentoring and disciple making Reston, VA: National Business Education
cannot occur in a vacuum or one Association.Jablin, F. M. a. P., Linda L.
directional. A protégé has to accept (Ed.). (2001). The New Handbook of
responsibility for and actively Organizational Communication: Advances in
participate in the process. The next theory, research, and methods. Thousand
element of the process involves the Oaks, CA: Sage Publications, Inc.
capacity for the protégé to accept .Kunder, L. H. (1998). The Relationship
mentoring and discipling.The ProtégéThe Between Employees' Satisfaction With
protégé is one who is willing to accept Training and Their Perceptions of How
the wisdom offered. Reiterating a point Well Training Achieves Established
made earlier, the ideal relationship with Elements of Effective Training in a
the mentor is voluntary. Bell (2002) asks Federal Agency. Unpublished dissertation.
us to imagine the new person entering the Virginia Polytechnic Institute and State
learning experience telling the mentor, University.Moore, W. B. (June 1991).
"I want to make my learning experience Qualities of a Disciple Maker. Mentoring,
positive for us both."Glenn (2003) writes 11,2. Retrieved October 17, 2005 from
of teaching a class in which she asked D., Friedrich, G. W., Shaver, L. D.
students to give examples of a good (1998). Strategic Communication: In
mentor. Then she asked the class to business and the professions (3rd
imagine using their examples to mentor edition). Boston, MA: Houghton Mifflin
themselves. She tells her readers to have Company.R. Preston (personal
a dream and be able to tap themselves as communication October 14, 2005) interview
their trusted guide. She continues by stressing his opinions on mentoring and
challenging that mentoring ourselves discipling.Richmond, V. P. M., and James
leads us to opening our own greatness and C. (2001). Organizational Communication:
releases us from our fears.For the new Making work, work (2nd ed.). Boston, MA:
protégé, having a sense of social skill Allyn & Bacon.Senge, P. M. (1990). The
is important. The protégé seeks out Fifth Discipline: The art & practice of
people who influence them, who know them, the Learning Organization. New York, NY:
like them, and respect them. In return, Currency and Doubleday.U. S. Department
the protégé returns the respect and of Labor, Bureau of Labor Statistics
amiability.Mentoring and discipling is (September 2005). The Employment
like a partnership and the protégé Situation: September 2005. Retrieved
needs to recognize others' behaviors October 17, 2005 from Ph.D., B (2002).
change as they change theirs. The Be a Leader for God's Sake.




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