Microsoft's Licensing Model (sigh)

One of my biggest, most important responsibilities inthe release of Office XP,it has, believe it or not, got
my day job is ensuringthat we have purchased all ofeven more confusing.
the software licenses that we require. It'smy job toTake a deep breath and see if you can follow this.
ensure that we are 100% legal at all times - whichWe purchased some 500copies of Office 95, which
fulfills one ofour corporate goals to be a completelywe upgraded to Office 97, then upgraded to Office
ethical company.2000. We looked carefully at Office XP and quickly
Most companies make it very simply for me and mydecided we did not wantto install it on any of our
staff. If I want to licensesystems. We are happy with Office 2000.
Norton Antivirus, all I need to do is count the number ofHowever, we might want to upgrade to the version of
machines on whichthe product is to be installed, writeOffice following that,or even the one after that
up a purchase order and call thesalesperson to order(Microsoft seems to be releasing a new versionevery
the product. It works the same with Conversion Plus,couple of years). In the past, we would simply pay an
Adobe Photoshop, Paint Shop Pro, WinZIP and any ofupgrade fee togo from wherever we were to the
the other hundreds ofproducts that we require to keepnew version.
our company in business.No more. Now, we have to purchase what is basically
You would think that Microsoft would want to make itupgrade insurance by aparticular deadline (it was
easy for people like meto give them money. I knowSeptember but this seems to have been moved to
that if I were in their shoes that's what I woulddo.February). We also have to pay to upgrade everything
I should stop for a minute and explain that I love manyto Office XP at thesame time. If we do not do this, we
Microsoft products.will wind up paying over 200% more if wedecide to
Windows 2000 (server and professional) are veryupgrade at some point in the future.
solid, well-thought-outoperating systems, and the OfficeOkay, so Microsoft is forcing us to pay now for a
2000 suite is easily the best in theindustry. Internetproduct which we may ormay not want in the future.
Explorer is far superior to Netscape and has beenPersonally, I believe they know that Office XPis not a
forseveral years now, and Visio 2000 is one of theproduct which most people want - in fact, I don't know
most versatile flowchartingtools available anywhere.of anysystem manager anywhere who is even
Unfortunately, purchasing and licensing Microsoftconsidering upgrading to the newversion. Why not?
products is nowhere nearas pleasurable as using theirThe user interface is significantly different
office suite. My god, they make it sodifficult to(requiringretraining), the performance is poor (requires
purchase licenses that I've often consideredmore hardware to operate) andthe benefits TO THE
(especiallyrecently) switching the entire company toUSER are completely nonexistent.
Unix and WordPerfect just tosimplify my life.It gets worse. We have decided to go ahead and get
Okay, let's take the Office suite of products. In a sanethe upgrade insurance andupgrade our product on
world, you would dothis one of three ways:paper. However, we definitely do not want to install
- You could just buy everything (Word, Excel, Access,Office XP on any machine at any time. Thus, we
PowerPoint and so on)simply want to make thepurchase to retain our rights
- You could purchase the "base" kit, then purchaseto upgrades in the future.
additional licenses forthe pieces that you needed. ForWe are allowed to install the older versions as much
example, spend $75 on the base, then add $40foras we want under theterms of the license
Word, and perhaps $10 for PowerPoint, and then don'tagreements as long as we purchase enough licenses
purchase Access.ofthe new version to cover it all. So we went to
This could all be done with a licensing key.purchase Office XP
- Just purchase each piece separately.Professional, then found ourselves in an interesting
Naturally, Microsoft didn't choose any of theseposition.
methods. What you haveinstead is a number ofWe originally bought the Professional edition because
"suites", each a different mix of products. Forexample,we wanted Publisher.
if you just need Word and Excel, you could purchaseUnfortunately, Microsoft has decided to remove
OfficePublisher from Office XP
Standard. If, on the other hand, you also need Access,Professional (in fact, they have also removed
then you need topurchase Office Premium. To makeFrontpage - no huge lossconsidering that Frontpage
matters even worse, depending upon how manyofXP is not an improvement over 2000).
each product you want to purchase you can useThis introduced lots of confusion into the picture. After
different discount scales.much study andhours of phone discussions with
It's enough to make one pull his hair out in frustration.Microsoft, we determined that we couldinstall Office
But wait, it getseven worse with the operatingProfessional 2000 with Publisher for each of the
systems. You want Windows 2000 server, thenyouOffice
need to purchase a license for the server, a license forProfessional XP licenses that we purchased. If,
eachworkstation (Windows 2000 Professional) and ahowever, we did upgrade to
Client Access License (CAL)for each workstation thatOffice Professional XP, then we would need to
needs to access a server. And, of course,dependingpurchase one additional
upon how many of each you buy you get a differentPublisher license per machine.
discount scale.It would be so much easier if we could just purchase
Oh, we're not finished yet. You also have the choice of500 licenses for Word,
ordering Backoffice,which contains many of the server500 for Excel and 500 for Publisher. We would be
products sold by Microsoft. It may (or maynot) behappy to purchase amaintenance agreement for the
cheaper to get one Backoffice license than, say, anwhole mix. We don't need Access or PowerPoint,yet
Exchangelicense, a SQL license and a Windows 2000due to the way Microsoft has it all structured we have
server license. Then you've got toremember if youto purchaselicenses for them. Sigh.
purchase Backoffice or the separate products forNow I have to go figure out how to upgrade and
your serverin order to purchase either Backofficelicense my Windows NT and
CALs or the individual CALs for eachproduct. And, ofWindows 2000 machines. It's enough to make me look
course, each product has it's own discount scaleinto the mirror to see if
dependingupon how many you purchase.I have any more gray hairs.
Now, with the impending release of Windows XP and