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How to Create a Procedures Manual for Your Cleaning Company

While most companies have specific your bookkeeper is responsible for paying
policies and a printed procedure manual sales tax she should write down all
written up for employees to follow, your relevant information including when to
cleaning business may have started on a send in the taxes, where it goes, who she
part-time basis with you doing or he calls if there are questions.
everything. Most likely, nothing was put Keep your manual consistent by creating a
in writing. With many different tasks simple template that you use for all of
pulling you in a thousand directions, your procedures. Following is an example
putting your procedures down into writing for the format of a section:1. Date
has most likely not made it to the top of Updated: _________________2. Updated by:
your "to do" list. But what happens when ___________________3. Procedures Required
you want to go on a vacation? Or if you to ____________________________________4.
become sick or injured? Having a written List step-by-step proceduresA filled out
policy and procedures manual for your page might look something like this:Date
cleaning business means your business can Updated: 9/15/06Updated by: John
keep running if you do become sick or JonesProcedures Required to
injured or if you decide to take some CheckVoicemail.- Call 555-5555- Press the
much needed time off.So how do you go # key to stop the message- Enter code:
about writing down the procedures you do 9156- Listen to messages- Press 3 to
to keep your business running? Start off delete message, press 7 to save
by realizing this is an important task to messageListed below are additional items
take on. Following are a few tips to that you will probably want to include in
help you create a procedures manual for your cleaning business' procedures
your cleaning business:1. Don't try to manual. This is just a general list. One
sit down and write out your manual in one of your first steps in putting together
sitting. You will get discouraged and your own manual will be to decide what
most likely set the document aside and information you need to include.-
never get back to it. You do not have to Important contact information.- Customer
tackle this project all at once. contact information and contract
Instead, set aside a block of time every information.- Account numbers and
day or once a week to work on your passwords.- Vendor lists.- Legal
manual.2. Set up your manual as a information- Type of business entity,
Microsoft Word document and password important account numbers.- Computer
protect it. Microsoft Word is an easy procedures, software and product ID's,
program to work with and allows you to back-up systems.- Website designer,
easily make changes. By password website host and registrar for domain
protecting the document it will not be names.- Bookkeeping procedures.-
accessible to anyone else. Just make sure Procedures for paying taxes.- Payroll
you share the password with a spouse or procedures.- Employee evaluation
trusted assistant in case something procedures.- Where to find equipment
happens to you.3. Start by putting basic warranties and service information.
information into your manual. This is Information on your safety program
the information that you needed to get including where to find MSDS sheets.The
your cleaning business up and running and easiest way to begin putting together
is probably scattered about your office your manual is to make a list of all the
in numerous documents. Some of the things that you and others do for your
information you'll want to document cleaning company that need to be
include: your business address, e-mail, documented. If you can delegate some of
phone number, fax number, your attorney's these items to others then do so! That
name and address, accountant's name and will make your job all that much easier.
address, bank account information, Put together a template that works for
Employee Identification Number (EIN), your cleaning business and then start
sales tax number and credit card filling in the blanks. Before you know
information.4. When you are working on it, your manual will be completed. Print
specific tasks for your business, whether it off and put it into a three-ring
that be sending out billings, making binder so you can use it as a reference.
sales calls, etc., write down your Then if for some reason you cannot work
procedures. If there are particular or if you decide to finally take that
tasks that have to be done regularly, or vacation there will be procedures in
other tasks you feel are important to the place so your cleaning business can run
business, make sure you document the efficiently in your absence.Copyright (c)
procedures, step-by-step. You can even 2006 The Janitorial StoreSteve Hanson is
dictate the specific procedures into a co-founding member of The Janitorial
tape recorder and have those Store (TM), an online community that
transcribed.5. If you have other people offers weekly tips, articles, downloads,
helping you, such as an assistant, discussion forums, and more for anyone
bookkeeper, or salesperson, have them who would like to learn how to start a
document what they do. For instance, if cleaning business.




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