10 Steps to Creating Your Smalll Business Disaster Plan

I'm a recent Hurricane Rita evacuee and survived thesets of files -- ones for the immediate short-term that I
evacuation and the ensuing hurricane. Running from ause frequently and my lateral file drawer files that are
hurricane isn't something I've ever had to do before,primarily reference files. I grabbed the contents of the
nor is it something I'd ever like to do again. However,two drawers of my 2-drawer file cabinet (which hold
as a solo business owner, I'm quite thankful that I havemy immediate short-term files), all of which fit into one
a virtual business. The fact that I'm virtual and cansmall UHaul box.
operate from anywhere that there's electricity and6. A backup telephone plan. I wasn't sure what I was
phone service was of great help to me in this disastergoing to do for phone service for my business, as all
and helped me reopen my business a scant 4 daysof my clients are scattered across the US and in
after the landfall of Hurricane Rita.Canada. Just to be safe, I upgraded my cell phone
As a solopreneur, what can you do to make yourplan, and had a prepaid calling card (purchased an
business disaster-proof? It seems that we have anAT&T calling card at Sam's, at my disposal if I needed
increasing number of hurricanes making landfall in theit. As luck would have it, my hotel offered an unlimited
coastal states, and add to that an increased numberInternet access/long distance plan for an additional
of other types of natural disasters like tornadoes,$1.88 per day, so I happily signed up for that, saving
earthquakes, wildfires, mud slides, ice storms, blizzards,myself a fortune in phone calls and Internet service
etc. makes me think that there is no ideal location infees.
which to operate a business. Now accepting that7. A backup Internet access plan. Since power
natural disasters are here to stay, here's what I learnedrestoration to my home was estimated at 2-8 weeks, I
from my hurricane evacuation that helped me get myhad to find temporary lodgings. I looked for a hotel that
business back up and running quickly:offered high speed Internet access and was able to
1. Know the location of your vital papers. You shoulduse their system for my Internet access. However,
be able to quickly put into a folder the following for youonce I found the hotel, I also called the tech support of
and your family: your marriage license, birth certificate,my DSL ISP and found the local dial-up numbers for
social security card, driver's license or state ID card,the area in which the hotel is located. I never had to
car title/mortgage info and insurance contact info,use the dial-up service, but it was good info to have. If
house deed/mortgage info and insurance contact info,you have cable or DSL Internet service, now is the
employee ID card, and apartment lease or copy of atime to discover alternate Internet access plans to be
utility bill. In a disaster, you'll be asked to prove whereable to get online should your DSL or cable access be
you live and that you are who you claim you are,out-of-service. You should also know how to access
especially when applying for disaster assistance.your email online through your ISP if you don't have
2. Have an online backup of all of your computer data.access to your computer. If your ISP doesn't offer a
I back up my computer in two ways--to an externalversion of webmail, you can use this service
portable hard drive as well as to an online backupfree-of-charge,
service. I use both because my files are my livelihood8. Adequate office supplies for a month. I threw in
-- I would be dead in the water without them -- so Ipens, pencils, post-it notes, a calculator, stamps,
want to leave absolutely no room to lose my data. Forenvelopes, tape, stapler, paper clips, note pads, etc. that
my external backup, I use a 30 GB portable drivewould last me at least a month while I was out of my
made by Iomega, and for my online backup, I have 10office. I used a portable plastic file case in which to
GB of space that I pay for at XDrive,carry these items.
3. Create an file with vital contact information. I copied9. Outline of your office procedures to help you
a file with all of my usernames and passcodes foroperate independently or be able to delegate tasks. I
websites, bank accounts, etc. to my USB flash drive (acarry much of my info in my head to run my office, or
key chain-like device with 512 MB or 1 GB of memoryhave what I need stored in various files across my
-- I use one from Lexar, as well as the physical andcomputer. What makes more sense for the future is
email addresses and all phone numbers of friends,to document all of my office procedures, as well as
clients and family members -- anyone I needed tocomputer and client info, so that everything I need is in
contact during the evacuation period. You'll also wantone document. I can then upload this doc to my Yahoo
to take along your children's school contact info to beaccount, my backup files, or carry it with my on my
able to check on the current operating status of yourUSB flash drive. My colleague, Jean Hanson, has
child's school, as well as local media website info. Mydesigned a great template that asks you to note and
lifeline in getting current information about my home cityrecord everything someone would need to know to
was through the websites of Beaumont's newspapersget your business back up and running. It's the Home
and television and radio stations. If you keep yourOffice Procedures Manual, available for purchase here:
contact info in Outlook and have a Yahoo account,
Yahoo offers a synchronization feature in which you10. Digital camera to record the event and/or record
can synchronize all of your info in Outlook to yourdamages to personal property. I wish I'd had a digital
Yahoo account. Find out more here: All you need tocamera to record all that I witnessed during my
access your info in Yahoo is a computer and to knowevacuation from Hurricane Rita. My sister took tons of
your username and password.pics, but I would've loved to have had the same
4. Know the primary office/computer equipment thatopportunity. More importantly, however, is the need for
will be required to get your business up and running. Ia digital camera to record damage to your home and
had operated with a minimal amount of my officeproperty. In a wide-spread disaster, it can be at least a
equipment recently due to my being a house sitter formonth before your insurance adjuster will be able to
a friend for 2 months. So, upon receiving theassess damages to your property. In the meantime,
mandatory evacuation order, I knew in relatively shorthowever, you need to start repairs, like placing a tarp
order that to run my business, I needed my desktopon your roof, boarding up broken windows, removing
PC, flat panel monitor, wireless mouse and keyboard,downed trees from your house or yard, or cleaning
speakers, modem and associated cords, backupyour refrigerator of spoiled food. In many cases, your
portable external hard drive, office telephone andinsurance will cover the repairs or food replacement,
associated cords, laptop computer, printer, box ofbut you need to carefully document the "before"
software, and scanner. It sounds like a great deal ofscenario in order to receive compensation for your
equipment, but I packed it all into 2 boxes from UHaul (1loss.
small and 1 medium box). I knew I could work for atDon't let a natural disaster destroy your business. Take
least 2 months comfortably with just this equipment.some time now to prepare your disaster-readiness
5. Primary paper files for your clients/business. I have 2plan, and get back into business as soon as you can!